How mobile workforce platforms are paving the way for a hybrid workforce


The construction industry has learned countless lessons during the pandemic that it will not quickly forget. Chief among them is the importance that technology plays in sustaining a hybrid workforce.

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The construction industry has learned countless lessons during the pandemic that it will not quickly forget. Chief among them is the importance that technology plays in sustaining a hybrid workforce. The industry’s workforce has long been spread across multiple work sites, while administrators and executives worked from central locations. While the first remains the same, the second reality has changed. With this change, it has become increasingly vital for companies to connect field workers at job sites with leaders and administrators who are also decentralized.

So, is there a tool to connect field workers to dispersed workers and support a successful hybrid workforce? Yes – mobile workforce platforms.

A mobile workforce platform is a central hub on a digital cloud that collects and processes workforce data. What makes this technology so critical, especially with today’s hybrid workforce, is its ability to collect and share live field data on working hours, job progress. project and use of equipment, among others. It only scratches the surface. Here are three ways a mobile workforce platform backed by live field data can improve hybrid workforce now and as businesses continue to manage the effects of the pandemic:

Using live field data

Cloud computing and mobile workforce platforms have eliminated the need for large, powerful technologies to process data and track project progress on a job site. Gone are the days of lugging laptops around a site. Now, mobile workforce platforms are putting data collection technology in the hands of field workers, project foremen, and more. Available on the tablets and smartphones that the majority of the population carries every day, these platforms allow workers to track tasks, job completion rates, equipment usage, and submit forms. security, effectively eliminating long delays in data communication. This ability to instantly capture data and project progress also leads to fewer errors and inaccuracies.

With data synced across a company’s work sites and offices (both traditional and home) and employees able to engage and access data from anywhere, they can now operate in any capability offsite or close at hand. What does this mean for a hybrid workforce? Administrative employees, whether in accounting, human resources or elsewhere, have access to accurate and timely data anytime, anywhere.

Cloud shared remote data collection

Hybrid workforces require open communication and consistent data. Without accurate data on critical areas of a business such as hours of work, staffing, equipment use and maintenance, safety, order changes, project progress, costs of works, materials and more, a hybrid construction company cannot operate or scale its operations. However, all of this data needs to be recorded in a way that always works, no matter what. This also applies to accessibility. Each team member should be able to access usable data.

Mobile workforce platforms have effectively eliminated physical paper trails, meaning businesses are able to move away from paper forms, outdated systems, and convoluted spreadsheets to keep track of everything from employee hours worked to project expenses and budget. The plus: this digital data is quickly accessible from anywhere. Live field data ensures that entire teams have access to an agile platform through which they can easily capture, store and share data across all necessary channels and programs. In fact, even without cellular and data service, the data employees capture in real time syncs immediately once they are reconnected to cellular service or Wi-Fi. Flexible data collection that works in any situation gives every worker the opportunity to perform their job at its peak, regardless of the circumstances in which they find themselves. This is essential for a hybrid workforce. Without reliable data and timely reporting, hybrid workforces are unable to collaborate, instead collapsing into their own work silos and eliminating productivity gains.

Mobile workforce platforms

The success of a hybrid workforce relies on the ability of business leaders to supervise and guide their team from any location. With a mobile workforce platform placing all reports and data in the cloud, and accessible from any device, business leaders and supervisors can provide the best direction at any time without having to call and email their home office or even log into their computer.

Such platforms that support video, photo and audio messaging capabilities provide executives with a way to engage with employees and answer questions and issues with the same clarity offsite as if they were on the job site. . They also make it possible to collaborate with all of the management teams on questions and problems, ensuring that their best minds are involved in the problems and that the best solution is given for each situation. Live field data and digital reports can also dramatically reduce the time supervisors spend compiling reports and projections. With a mobile workforce platform, much of this reporting is done automatically on entry, freeing up time for more extensive project coverage and hence increased productivity.

For a hybrid workforce to be successful, every team member, from company executives to on-site field workers, must be responsible and communicative. Mobile workforce platforms and live field data allow everyone on a team to take ownership of a project to track progress and ensure success. With the ability to quickly track on-site progress and share that data with the entire workforce, mobile workforce platforms pave the way for businesses to maintain a workforce. efficient hybrid.

Mike Merrill is co-founder and chief evangelist of WorkMax by AboutTime Technologies and host of The mobile workforce podcast. Mike has been an entrepreneur and business owner in the construction and tech industry for nearly three decades.

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